Latest MB-240 Exam Question | MB-240 Valid Exam Objectives

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q33-Q38):

NEW QUESTION # 33
During User Acceptance Testing, mobile technicians receive the message "Contact your administrator for access to your organization's mobile apps," when logging into the Field Service mobile app.
You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.
What is a possible way to troubleshoot the issue?

A. Ensure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Field Service mobile app.
B. Update the mobile offline profile to include the correct Field Service security roles.
C. Ensure you have the correct security role (Field Service - Resource), and that the security role is assigned to the Field Service mobile app.
D. Unpublish the offline profile, update the security roles, save, and republish the offline profile.

Answer: C

NEW QUESTION # 34
The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

A. Field Service-Mobile User
B. Field Service-User
C. Field Service-App Access and Field Service -Resource
D. Field Service-Dispatcher

Answer: C,D

Explanation:
Section: Configure field service applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accounts- security-roles#field-service-roles

NEW QUESTION # 35
You are a technician at Contoso Electronics, using the Microsoft Dynamics 365 Field Service mobile app to track and manage service requests and inventory.
Your supervisor asks you to explain how Field Service keeps track of inventory based on the quantities at the warehouse.
To answer, drag the appropriate type of quantity at the warehouse to the explanation of the quantity. Each type of quantity will be used once. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.

Answer:

Explanation:

NEW QUESTION # 36
DRAG DROP
There are certain steps a Field Service Manager must take for RMA approval, and then for creating an RMA receipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag RMA Approval or RMA Receipts to the appropriate steps. RMA Approval and RMA Receipts may be used once, more than once, or not at an. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:

Explanation:

Section: Manage inventory and purchasing
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/process-return

NEW QUESTION # 37
You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?

A. Azure IoT Hub
B. Crew Scheduling
C. Connected Field Service
D. Dynamics 365 for Field Service

Answer: C

Explanation:
Section: Configure field service applications

NEW QUESTION # 38
......

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Latest MB-240 Exam Question | MB-240 Valid Exam Objectives

100% Pass 2025 Microsoft MB-240: Microsoft Dynamics 365 Field Service Functional Consultant –High-quality Latest Exam Question

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q33-Q38):

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